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Privacy policy

This Privacy Policy has been developed taking into account the provisions of current regulations on data protection, Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons in regarding the processing of personal data and the circulation of these data (hereinafter RGPD) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (hereinafter LOPDyGDD).

The purpose of this Privacy Policy is to inform the owners of the personal data, with respect to whom information is being collected, the specific aspects related to the processing of their data, among other things, the purposes of the processing, contact information. to exercise the rights that apply to you, the information retention periods and security measures, among other things.

Responsible for the Treatment

Corporate name: WTG Doribac S.L.U (VITEBA, hereinafter)
VAT number: B66284308
Address: C/ Ramón Miquel i Planas 6, 3º 2ª, 08034, Barcelona
Telephone: +34 670 98 85 86
Email: sales@viteba.com


Data treatments

The personal data requested, where applicable, will consist only of those strictly essential to identify and respond to the request made by the owner thereof, hereinafter the interested party. Said information will be treated in a loyal, lawful and transparent manner in relation to the interested party. On the other hand, personal data will be collected for specific explicit and legitimate purposes, and will not be further processed in a manner incompatible with said purposes.

The data collected from each interested party will be adequate, relevant and not excessive in relation to the corresponding purposes for each case, and will be updated whenever necessary.
The data owner will be informed, prior to collecting their data, of the general provisions regulated in this policy so that they can provide express, precise and unequivocal consent for the processing of their data, if this is necessary. and in accordance with the following aspects.

Purposes of the treatment.

The explicit purposes for which each of the treatments are carried out are included in the information clauses incorporated in each of the data collection methods (web forms, paper forms, contracts, posters, etc.).

However, in general the collection and processing of data has the purpose of:

  • The maintenance of the contractual relationship established between the data owner and VITEBA.
  • The execution, maintenance and management of any relationships that VITEBA and the Data Owner may maintain: commercial, administrative, accounting, labor, marketing, and any other provision of services that is requested from VITEBA by the Data Owner. .
  • Periodic sending of the newsletter to interested parties subscribed to it.
    Creation of a customer account to enable purchases and access to restricted areas (“My account”).
  • Online purchase management, customer, fiscal, administrative and collection management.
    Respond to requests for information and/or contact.
  • Collect, moderate and publish, along with your identifying data, opinions and/or reviews about products.
  • Sending advertising and promotional information, related to VITEBA’s own products, provided that you have given your consent to
    either there is a prior commercial/contractual relationship and it refers to the sending of commercial communications related to similar products or services.
    those who were initially contracted with the client (article
    21.2 of Law 34/2002, of July 11, on Society Services of the
    Information and Electronic Commerce).

 

In no case will they be used for purposes other than those for which they have been collected.

Legitimation

As a general rule, prior to the processing of personal data, VITEBA obtains unequivocal consent from the owner of the data, by incorporating informed consent clauses in the different information collection systems.

However, in the event that the consent of the interested party is not required, the legitimizing basis of the treatment on which VITEBA relies is the execution of the established contractual relationship, our legitimate interest in the development of the business, in the case of promotion. and commercial prospecting or compliance with a law that authorizes or requires the processing of the interested party’s data.

If your consent has been requested for any of the treatments that we are going to carry out (such as sending information) we inform you that you can withdraw it at any time.

Recipients

As a general rule, VITEBA will not inform any third party about your personal data, unless the Owner has given his or her consent for such purposes, when the transfer is authorized by any Law or in the cases of entities with which we maintain a relationship and by virtue of contracts of those in charge of processing concluded with them (for example, freight transport companies since the order tracking will be via email between said company – to which the contact information will be provided – and the client).

International data transfers

In the case of sending information about our products and services as well as periodically sending the newsletter, VITEBA uses the Mail Chimp email marketing platform.

This implies an international transfer of data to Zoho for the provision of the service. The data of this provider, located outside the European Union, are:

MAIL CHIMP The Rocket Science Group LLC d/b/a MailChimp), located at 675 Ponce de Leon Ave NE, Suite 5000 Atlanta, GA 30308 USA

This communication is made based on the signing between VITEBA and MAIL CHIMP of standard contractual clauses (article 46.2.c of the RGPD) adopted by the European Commission and adjusted to those adopted in its Decision of June 4, 2021, therefore offering guarantees appropriate with respect to international data transfers as a result of contracting this provider.

More information at: https://www.intuit.com/privacy/statement/

Conservation deadlines

The information collected from the interested party will be kept as long as it is necessary to fulfill the purpose for which the personal data was collected, so that, once the purpose is fulfilled, the data will be canceled. Said cancellation will give rise to the blocking of the data, being kept only at the disposal of the Public Administrations, Judges and Courts, to address the possible responsibilities arising from the treatment, during the limitation period thereof, once the aforementioned period has elapsed, the destruction of the data will be carried out. information.
For information purposes, the legal periods for the conservation of information in relation to different matters are set out below:

DOCUMENT

TERM

REF.  LEGAL

Accounting and tax documentation for commercial purposess

6 years

Art. 30 Commercial Code

Accounting and tax documentation for tax purposes

4 years

Articles 66 to 70 General Tax Law

Data for sending information about products and services

As long as the interested party does not request its deletion

Not applicable

Data from users registered on the website

As long as the interested party does not request its deletion

Not applicable

Navigation data

In relation to the navigation data that may be processed through the website, in the event that data subject to regulations is collected, it is recommended to consult the Cookies Policy published on our website.

Rights of interested parties.

Anyone has the right to obtain confirmation as to whether at VITEBA we are processing personal data that concerns them or not.
Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. In this case, VITEBA will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

Interested parties may exercise the indicated rights by contacting VITEBA, by writing to the following address: C/ Ramón Miquel i Planas 6, 3º 2ª, 08034, Barcelona or to the email address info@viteba.com, attaching in any case , photocopy of D.N.I or equivalent document valid in law that allows proving your identity.

You also have the possibility of filing a claim with the Spanish Data Protection Agency (aepd.es) in the event that you consider that the processing of your data is not being appropriate.

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